.rf-support{--sc-blue:#2563eb;--sc-ink:#14233d;--sc-muted:#64748b;--sc-line:#e2eaf6;font:14px/1.5 Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--sc-ink);box-sizing:border-box}.rf-support *{box-sizing:border-box}.rf-support [hidden]{display:none!important}.rf-support button,.rf-support input,.rf-support textarea,.rf-support select{font:inherit}.rf-support button{cursor:pointer}.rf-support button:disabled{cursor:default;opacity:.55}.rf-support :focus-visible,[data-support-open]:focus-visible{outline:3px solid #93c5fd;outline-offset:3px}.rf-support__launcher{position:fixed;right:24px;bottom:24px;z-index:65;display:flex;align-items:center;gap:10px;min-height:56px;padding:12px 20px;border:1px solid #60a5fa;border-radius:28px;background:linear-gradient(135deg,#3b82f6,#2563eb);color:#fff;box-shadow:0 8px 28px #2563eb38;font-weight:650}.rf-support__launcher svg{width:23px;height:23px}.rf-support__badge{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 5px;border-radius:10px;background:#eff6ff;color:#1d4ed8;font-size:11px;font-weight:750}.rf-support__panel{position:fixed;right:24px;bottom:94px;z-index:70;width:420px;max-width:calc(100vw - 32px);height:min(660px,calc(100dvh - 120px));min-height:350px;display:flex;flex-direction:column;overflow:hidden;border:1px solid #d6e5fb;border-radius:23px;background:#fff;box-shadow:0 20px 70px #153b682b}.rf-support__head{display:flex;align-items:center;gap:11px;padding:18px 20px;background:linear-gradient(135deg,#eff6ff,#eaf7ff);border-bottom:1px solid var(--sc-line);flex-shrink:0}.rf-support__brand,.rf-support__avatar{width:42px;height:42px;display:flex;align-items:center;justify-content:center;border-radius:15px;flex-shrink:0;background:#dbeafe;color:#1d4ed8;font-size:13px;font-weight:800}.rf-support__brand{background:#2563eb;color:#fff}.rf-support__title{margin:0;font-size:16px;font-weight:750;letter-spacing:-.02em}.rf-support__subtitle{margin:2px 0 0;color:var(--sc-muted);font-size:11px}.rf-support__close{margin-left:auto;width:32px;height:32px;border:0;border-radius:10px;color:#64748b;background:transparent;font-size:24px;line-height:1}.rf-support__close:hover{background:#dbeafe}.rf-support__notice{padding:10px 18px;background:#fbfdff;border-bottom:1px solid var(--sc-line);font-size:11px;color:var(--sc-muted)}.rf-support__notice strong{color:#1d4ed8}.rf-support__log{flex:1;min-height:0;overflow:auto;overscroll-behavior:contain;padding:20px 18px;scrollbar-width:thin;scrollbar-color:#bfdbfe transparent}.rf-support__welcome{text-align:center;padding:28px 10px}.rf-support__welcome .rf-support__avatar{margin:0 auto 14px;width:52px;height:52px;border-radius:18px}.rf-support__welcome h3{font-size:19px;line-height:1.3;margin:0 0 8px}.rf-support__welcome p{color:var(--sc-muted);font-size:12px;margin:0 auto;max-width:280px}.rf-support__msg{display:flex;align-items:flex-end;gap:8px;margin:0 0 18px}.rf-support__msg--user{justify-content:flex-end}.rf-support__msg .rf-support__avatar{width:29px;height:29px;border-radius:10px;font-size:10px;align-self:flex-start;margin-top:17px}.rf-support__body{max-width:86%;min-width:0}.rf-support__meta{font-size:10px;color:var(--sc-muted);margin:0 0 4px;padding:0 3px;display:flex;gap:6px;align-items:center;flex-wrap:wrap}.rf-support__msg--user .rf-support__meta{justify-content:flex-end}.rf-support__bubble{padding:11px 14px;border-radius:15px 15px 15px 4px;background:#f0f5fc;white-space:pre-wrap;overflow-wrap:anywhere;font-size:13px;line-height:1.6}.rf-support__msg--user .rf-support__bubble{background:#2563eb;color:white;border-radius:15px 15px 4px 15px}.rf-support__msg--system{justify-content:center;margin-bottom:12px}.rf-support__msg--system .rf-support__bubble{background:#f8fafc;border:1px solid var(--sc-line);color:#64748b;font-size:11px;text-align:center;border-radius:10px}.rf-support__automatic{padding:1px 5px;border-radius:5px;background:#e0edff;color:#3864a8;font-size:9px}.rf-support__typing{font-size:12px;color:#64748b;padding:0 18px 10px}.rf-support__typing::before{content:"";display:inline-block;width:6px;height:6px;margin-right:7px;border-radius:50%;background:#60a5fa;animation:sc-pulse 1.2s ease-in-out infinite}@keyframes sc-pulse{50%{opacity:.3}}.rf-support__state{font-size:11px;color:#64748b;min-height:17px;margin:0;padding:0 18px 8px}.rf-support__state[data-error="true"]{color:#b91c1c}.rf-support__composer{border-top:1px solid var(--sc-line);padding:12px 16px 14px;background:#fff;flex-shrink:0}.rf-support__context{display:flex;gap:8px;margin-bottom:9px}.rf-support__context select{width:50%;min-width:0;border:1px solid var(--sc-line);background:#f8fbff;border-radius:8px;padding:5px 8px;color:#64748b;font-size:11px}.rf-support__compose-row{display:flex;align-items:flex-end;gap:8px}.rf-support__input{resize:none;width:100%;min-height:46px;max-height:120px;padding:11px 12px;border:1px solid #dbe5f3;border-radius:13px;background:#f8fbff;outline:none;color:var(--sc-ink);font-size:13px;line-height:1.5}.rf-support__send{width:42px;height:42px;flex-shrink:0;display:flex;align-items:center;justify-content:center;border:0;border-radius:13px;background:#2563eb;color:#fff}.rf-support__send svg{width:20px;height:20px}.rf-support__footer{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:8px;color:#94a3b8;font-size:9px}.rf-support__text-button{border:0;background:transparent;color:#2563eb;font-size:11px;padding:4px 0;text-align:left}.rf-support__actions{display:flex;gap:6px;flex-wrap:wrap}.rf-support__button{border:1px solid #d6e5f7;border-radius:10px;padding:8px 12px;background:#fff;color:#31557f;font-size:12px;font-weight:600}.rf-support__button--primary{background:#2563eb;border-color:#2563eb;color:#fff}.rf-support__chips{display:flex;justify-content:center;flex-wrap:wrap;gap:6px;margin:16px 0}.rf-support__chips button{border:1px solid #dbeafe;border-radius:18px;padding:6px 11px;background:white;color:#2563eb;font-size:11px}.rf-support__retry{display:flex;align-items:center;justify-content:space-between;gap:8px;margin:4px 18px 10px;padding:9px 12px;border:1px solid #fde0bd;border-radius:10px;background:#fffbeb;color:#92400e;font-size:11px}.rf-support__retry button{border:0;background:transparent;color:#92400e;text-decoration:underline;white-space:nowrap}.rf-support-menu{width:100%;display:flex;align-items:center;gap:10px;padding:10px 12px;border:0;border-radius:8px;background:transparent;color:#475569;text-align:left;font:500 14px/1.5 Inter,system-ui,sans-serif}.rf-support-menu svg{width:19px;height:19px;flex-shrink:0}.rf-support-menu:hover{background:#eff6ff;color:#2563eb}.rf-support-menu .rf-support__badge{margin-left:auto}.rf-support-inbox{height:min(760px,calc(100dvh - 155px));min-height:500px;display:grid;grid-template-columns:320px minmax(0,1fr);border:1px solid #dce7f5;background:white;border-radius:20px;overflow:hidden}.rf-support-inbox__sidebar{display:flex;flex-direction:column;min-height:0;border-right:1px solid var(--sc-line);background:#fbfdff}.rf-support-inbox__tools{padding:16px;border-bottom:1px solid var(--sc-line)}.rf-support-inbox__tools h3{font-size:17px;line-height:1.2;margin:0 0 12px}.rf-support-inbox__filter{display:flex;gap:7px;margin:9px 0}.rf-support-inbox__filter select,.rf-support-inbox__search{width:100%;min-width:0;border:1px solid #dce7f5;border-radius:9px;padding:8px 10px;background:white;font-size:12px}.rf-support-inbox__list{flex:1;min-height:0;overflow:auto;padding:6px}.rf-support-inbox__thread{width:100%;border:1px solid transparent;border-radius:12px;background:transparent;text-align:left;padding:12px;margin:2px 0}.rf-support-inbox__thread:hover{background:#f0f6ff}.rf-support-inbox__thread[aria-pressed="true"]{background:#eff6ff;border-color:#bfdbfe}.rf-support-inbox__thread-top{display:flex;align-items:center;gap:6px;justify-content:space-between}.rf-support-inbox__thread-name{font-weight:650;font-size:12px;color:#1e293b;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.rf-support-inbox__preview{font-size:11px;color:#64748b;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;margin-top:5px;overflow-wrap:anywhere}.rf-support-inbox__thread-foot{display:flex;justify-content:space-between;gap:8px;margin-top:8px;color:#94a3b8;font-size:10px}.rf-support-inbox__status{display:inline-flex;align-items:center;border-radius:5px;padding:1px 5px;background:#eaf3ff;color:#4978b2;font-size:9px}.rf-support-inbox__status[data-state="waiting"]{background:#fff3d6;color:#a16207}.rf-support-inbox__status[data-state="human"]{background:#e7f8f0;color:#168557}.rf-support-inbox__detail{display:flex;flex-direction:column;min-width:0;min-height:0}.rf-support-inbox__empty{display:flex;align-items:center;justify-content:center;text-align:center;flex:1;color:#94a3b8;font-size:13px;padding:30px}.rf-support-inbox__detail .rf-support__head{padding:16px 20px}.rf-support-inbox__detail .rf-support__body{max-width:78%}.rf-support-inbox__operator-tools{padding:10px 18px;border-bottom:1px solid var(--sc-line);display:flex;align-items:center;gap:8px;flex-wrap:wrap}.rf-support-inbox__operator-tools>span{font-size:11px;color:#64748b;margin-right:auto}.rf-support-inbox__back{display:none}.rf-support-inbox__loadmore{margin:8px auto;padding:7px 12px;border:1px solid #dbeafe;border-radius:9px;font-size:11px;color:#2563eb;background:#fff}.rf-support-inbox__meta{font-size:10px;color:#94a3b8;padding-top:9px}.rf-support__older{display:block;margin:0 auto 16px}.rf-support-scroll-lock{overflow:hidden!important}.rf-support__link{display:inline-block;margin-top:7px;color:#2563eb;font-size:11px;text-decoration:underline}.rf-support__msg--user .rf-support__link{color:white}.rf-support__sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.rf-support-inbox__list[aria-busy="true"]{opacity:.6}
@media(max-width:767px){.rf-support__launcher{display:none!important}.rf-support__panel{inset:0;width:100%;max-width:none;height:100dvh;min-height:0;border:0;border-radius:0;padding-top:env(safe-area-inset-top);background:#fff}.rf-support__head{padding:14px 16px}.rf-support__composer{padding-bottom:max(14px,env(safe-area-inset-bottom))}.rf-support__notice{padding:9px 16px}.rf-support__log{padding:16px 12px}.rf-support-inbox{height:calc(100dvh - 155px);min-height:420px;display:block;border-radius:15px}.rf-support-inbox__sidebar{height:100%;border:0}.rf-support-inbox__detail{height:100%}.rf-support-inbox:not([data-detail-open="true"]) .rf-support-inbox__detail{display:none}.rf-support-inbox[data-detail-open="true"] .rf-support-inbox__sidebar{display:none}.rf-support-inbox__back{display:block}.rf-support-inbox__operator-tools{padding:8px 12px}.rf-support-inbox__detail .rf-support__head{padding:12px}.rf-support-inbox__detail .rf-support__body{max-width:89%}.rf-support-inbox__filter{flex-wrap:wrap}}@media(prefers-reduced-motion:reduce){.rf-support__typing::before{animation:none}}

[data-support-unread][hidden],#support-nav-count[hidden]{display:none!important}
.rf-support__disclosure{margin:4px 0 0;color:#64748b;font-size:11px;line-height:1.4}
.rf-support__heading{flex:1;min-width:0}.rf-support__heading .rf-support__title{line-height:1.3;overflow-wrap:anywhere}.rf-support__heading .rf-support__subtitle{overflow-wrap:anywhere}.rf-support__close{flex-shrink:0}
.rf-support-inbox__attention{padding:2px 6px;border-radius:6px;background:#fffbeb;color:#92400e;font-size:10px;line-height:1.4}.rf-support-inbox__thread-foot:has(.rf-support-inbox__attention){flex-wrap:wrap;gap:5px}
@media(max-width:767px){.rf-support__panel{max-height:100dvh!important;max-width:none!important}.rf-support__context select:only-child{width:100%}}